Frequently Asked Questions
Find answers to common questions about our painting services. Can’t find what you’re looking for? We’re just a phone call away.
Fully Licensed & Insured
$2M liability coverage
5-Star Reviews
50+ verified reviews
5-Year Warranty
On all workmanship
Free Estimates
No obligation quotes
General Questions
How do I get a quote for my painting project?
Getting a quote is easy! Simply contact us via our online form, call us at (555) 123-4567, or email us. We’ll schedule a convenient time to visit your property, discuss your needs, and provide a detailed, no-obligation estimate within 24-48 hours.
What type of paint do you use?
We use premium paints from trusted brands like Sherwin-Williams and Benjamin Moore. These high-quality paints offer superior coverage, durability, and color retention. We also offer eco-friendly, low-VOC options for those concerned about indoor air quality.
How long will my painting project take?
Project duration depends on the scope and size of the job. A single room typically takes 1-2 days, while a full interior might take 3-5 days. Exterior projects usually take 3-7 days depending on the home’s size and prep work needed. We’ll provide a specific timeline in your estimate.
Do I need to move furniture before you arrive?
No, you don’t need to move anything. Our team will carefully move and cover all furniture and protect your floors before starting work. We treat your home with the utmost respect and leave everything clean and tidy when we’re done.
Are you licensed and insured?
Absolutely! We are fully licensed, bonded, and insured with $2M liability coverage. This protects both you and our team. We’re happy to provide proof of insurance upon request. Your peace of mind is important to us.
Do you move furniture during cleaning?
We can move light furniture like chairs and small tables at no extra charge. For larger or heavy items, we ask that you move them before our arrival, or we can discuss arrangements during scheduling.
What areas do you serve?
We serve the Phoenix Valley, including Gilbert, East Valley, Mesa, Chandler, Queen Creek, Apache Junction, Tempe, and surrounding areas. Contact us to confirm service availability in your location.
Do you offer commercial cleaning services?
Yes! We provide professional floor cleaning for businesses including offices, retail spaces, restaurants, and more. We offer flexible scheduling including evenings and weekends to minimize disruption to your business operations.
How do I get a quote?
Getting a quote is easy! You can call us at (480) 729-2731, email us at Excelgroutcleaning@gmail.com, or fill out our online contact form. We’ll ask about your specific needs and provide a free, no-obligation estimate.
What payment methods do you accept?
We accept cash, checks, and all major credit cards. Payment is due upon completion of the service. For larger commercial projects, we can discuss payment arrangements.
Still Have Questions?
We’re here to help! Reach out to our friendly team and we’ll get back to you as soon as possible.