{"id":602,"date":"2026-01-19T16:14:15","date_gmt":"2026-01-19T16:14:15","guid":{"rendered":"https:\/\/webexperts30.work\/aussie\/?page_id=602"},"modified":"2026-01-19T16:19:30","modified_gmt":"2026-01-19T16:19:30","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/webexperts30.work\/aussie\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"602\" class=\"elementor elementor-602\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8af1d91 e-flex e-con-boxed e-con e-parent\" data-id=\"8af1d91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ad62b6 elementor-widget elementor-widget-text-editor\" data-id=\"1ad62b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-pm-slice=\"0 0 []\"><strong>Terms &amp; Conditions<\/strong><\/h1><p><em>Last updated: January 2026<\/em><\/p><p>These Terms &amp; Conditions (\u201cTerms\u201d) govern your use of AUSSIE GOT IT\u2019s website, services, communications, and any related platforms. By accessing our site, booking a service, or communicating with us\u2014including via SMS\u2014you agree to these Terms.<br \/><br \/><\/p><h2><strong>1. Service Overview<\/strong><\/h2><p>AUSSIE GOT IT provides residential and commercial cleaning, eco\u2011friendly property care, and related services. Service availability may vary based on location, scheduling, and technician availability.<\/p><h2><strong>2. Booking &amp; Service Requests<\/strong><\/h2><ul><li>Service requests may be submitted through our website, booking form, social platforms, or by contacting our team directly.<\/li><li>Submitting a request does not guarantee availability; confirmation will be provided via email or SMS.<\/li><li>You agree to provide accurate information when booking, including property details, access instructions, and contact information.<br \/><br \/><\/li><\/ul><h2><strong>3. Pricing &amp; Payments<\/strong><\/h2><ul><li>Pricing is provided at the time of booking or through a custom quote.<\/li><li>Prices may vary based on service type, property size, condition, and additional requests.<\/li><li>Payment is due upon service completion unless otherwise agreed in writing.<\/li><li>Late payments may incur additional fees.<br \/><br \/><\/li><\/ul><h2><strong>4. Cancellations &amp; Rescheduling<\/strong><\/h2><ul data-tight=\"true\"><li><p>Cancellations or rescheduling must be made at least\u00a0<strong>24 hours<\/strong>\u00a0before the scheduled appointment.<\/p><\/li><li><p>Cancellations made within 24 hours may incur a fee.<\/p><\/li><li><p>If our team arrives and cannot access the property, a lockout fee may apply.<\/p><\/li><\/ul><div>\u00a0<\/div><h2><strong>5. Satisfaction Guarantee<\/strong><\/h2><p>We stand behind our work. If you are not satisfied with your service:<\/p><ul data-tight=\"true\"><li><p>Notify us within\u00a0<strong>24 hours<\/strong>.<\/p><\/li><li><p>We will return to address the issue at no additional cost.<\/p><\/li><li><p>Refunds are issued at our discretion when a re\u2011clean is not possible.<br \/><br \/><\/p><\/li><\/ul><h2><strong>6. Customer Responsibilities<\/strong><\/h2><p>To ensure a safe and effective service, customers agree to:<\/p><ul data-tight=\"true\"><li><p>Provide safe access to the property.<\/p><\/li><li><p>Secure pets, valuables, and sensitive items.<\/p><\/li><li><p>Disclose any hazards, special instructions, or conditions that may affect service.<br \/><br \/><\/p><\/li><\/ul><h2><strong>7. SMS &amp; Email Communications<\/strong><\/h2><p>AUSSIE GOT IT uses SMS and email to support your service experience. These communications follow industry standards and Twilio compliance requirements.<br \/><br \/><\/p><h3><strong>7.1 Transactional Messages<\/strong><\/h3><p>If you check the transactional consent box, you agree to receive messages such as:<\/p><ul><li>Appointment confirmations<\/li><li>Technician\u2011on\u2011the\u2011way alerts<\/li><li>Service updates<\/li><li>Account or scheduling notifications<\/li><\/ul><p>Message frequency may vary. Message &amp; Data rates may apply. Reply\u00a0<strong>STOP<\/strong>\u00a0to opt out or\u00a0<strong>HELP<\/strong>\u00a0for assistance.<br \/><br \/><\/p><h3><strong>7.2 Marketing Messages<\/strong><\/h3><p>If you check the marketing consent box, you agree to receive:<\/p><ul><li>Promotions<\/li><li>Discounts<\/li><li>New service or product announcements<\/li><li>Seasonal offers<\/li><\/ul><p>Message frequency may vary. Message &amp; Data rates may apply. Reply\u00a0<strong>STOP<\/strong>\u00a0to opt out or\u00a0<strong>HELP<\/strong>\u00a0for assistance.<br \/><br \/><\/p><h3><strong>7.3 Opt\u2011In Requirements<\/strong><\/h3><p>You may opt in by:<\/p><ul><li>Checking the appropriate consent box on our website or booking form<\/li><li>Submitting your information through our contact form<\/li><li>Messaging us directly through approved platforms (e.g., Facebook)<\/li><\/ul><p>All opt\u2011ins are voluntary and tied to your service request or marketing preferences.<br \/><br \/><\/p><h3><strong>7.4 Opt\u2011Out Requirements<\/strong><\/h3><p>You may opt out at any time by replying\u00a0<strong>STOP<\/strong>. Your request will be processed immediately.<br \/><br \/><\/p><h2><strong>8. Data Privacy &amp; Security<\/strong><\/h2><p>Your information is handled in accordance with our Privacy Policy. By using our services, you acknowledge that:<\/p><ul><li>We collect and use your information to provide and improve our services.<\/li><li>We may use third\u2011party providers (e.g., Twilio, BookingKoala) to process communications and bookings.<\/li><li>We do not sell your personal information.<\/li><\/ul><p>For full details, refer to our Privacy Policy.<\/p><h2><strong>9. Third\u2011Party Services<\/strong><\/h2><p>We may use third\u2011party platforms for scheduling, messaging, payments, or service delivery. These providers operate under their own terms and privacy policies.<br \/><br \/><\/p><h2><strong>10. Limitations of Liability<\/strong><\/h2><p>To the fullest extent permitted by law:<\/p><ul><li>AUSSIE GOT IT is not liable for indirect, incidental, or consequential damages.<\/li><li>Our total liability for any claim is limited to the amount paid for the service in question.<\/li><li>We are not responsible for pre\u2011existing damage, improper use of products, or hazards not disclosed to our team.<br \/><br \/><\/li><\/ul><h2><strong>11. Changes to Terms<\/strong><\/h2><p>We may update these Terms periodically. Continued use of our services constitutes acceptance of the updated Terms.<br \/><br \/><\/p><h2><strong>12. Contact Information<\/strong><\/h2><p>For questions about these Terms and Conditions, please contact us at:<\/p><p><strong>AUSSIE GOT IT<\/strong><br \/>Email: contact@aussiegotit.com<br \/>Website:\u00a0<a href=\"https:\/\/aussiegotit.com\/\" target=\"_blank\" rel=\"noopener\">aussiegotit.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Last updated: January 2026 These Terms &amp; Conditions (\u201cTerms\u201d) govern your use of AUSSIE GOT IT\u2019s website, services, communications, and any related platforms. By accessing our site, booking a service, or communicating with us\u2014including via SMS\u2014you agree to these Terms. 1. Service Overview AUSSIE GOT IT provides residential and commercial cleaning, eco\u2011friendly [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-602","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/webexperts30.work\/aussie\/wp-json\/wp\/v2\/pages\/602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webexperts30.work\/aussie\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/webexperts30.work\/aussie\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/webexperts30.work\/aussie\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webexperts30.work\/aussie\/wp-json\/wp\/v2\/comments?post=602"}],"version-history":[{"count":4,"href":"https:\/\/webexperts30.work\/aussie\/wp-json\/wp\/v2\/pages\/602\/revisions"}],"predecessor-version":[{"id":607,"href":"https:\/\/webexperts30.work\/aussie\/wp-json\/wp\/v2\/pages\/602\/revisions\/607"}],"wp:attachment":[{"href":"https:\/\/webexperts30.work\/aussie\/wp-json\/wp\/v2\/media?parent=602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}