Residential FAQ
Frequently Asked Questions
Common questions about our Residential cleaning services.
What areas of my home do you clean?
We clean all major areas including bathrooms, kitchens, bedrooms, living rooms, and can also handle carpets, floors, and move-in/move-out deep cleans.
Do you bring your own cleaning supplies?
Yes. We provide plant-based, eco-friendly products, but we can also use your preferred cleaning supplies if requested.
Are your cleaning products safe for pets and children?
Absolutely. We use non-toxic, plant-based products that are safe for families, pets, and the environment.
How long does a typical cleaning take?
Cleaning times vary depending on the size of your home and the services requested, but we provide an estimated duration before each appointment.
Do I need to be home during the cleaning?
No. Many customers are not home during cleaning. We work with digital checklists and secure procedures to ensure your home is cleaned safely.
Can I schedule recurring cleaning?
What if I’m not satisfied with the cleaning?
Customer satisfaction is our priority. If something doesn’t meet your expectations, contact us within 24 hours, and we’ll address it promptly.
Do you offer move-in/move-out cleaning?
Yes. We provide thorough move-in and move-out cleaning, including kitchens, bathrooms, floors, and more, to help you transition smoothly.
How do I book a cleaning appointment?
You can book online, by phone, or email. We’ll confirm your preferred date and time and discuss your specific cleaning needs.
Do you offer one-time or special cleaning services?
Yes. In addition to recurring cleaning, we offer one-time deep cleans, post-construction cleaning, and holiday or event prep cleaning.